What We Provide...

On-Site Disaster Coordination and Services

The days immediately following any disaster are the most critical in the claims handling process. When you call TRRAC, our highly specialized team will respond as quickly as possible and provide the level of assistance required to get your facility back open and assist your management.

Clients use this service to:

  • Represent corporate departments for field management support
  • Provide communications on assessment and recovery status to your corporate organization and its loss prevention department
  • Provide assistance to management in assessing your losses while acting as the liaison with your insurance carriers
  • Provide expert on-site resources for generators, salvage, inventory documentation, facility and document restoration
  • Expedite your insurance carrier's agreement to repairs
  • Track and/or organize permanent repairs

Claim Management and Preparation

When you experience a loss, your assigned team will be dedicated to:

  • Collection and categorization of loss expenses
  • Forensic accounting services for business loss calculations
  • Deductible calculations and expectations
  • Tracking of multi-location/multi-deductible applications
  • Advance payment support
  • Formalized reporting of loss status and claim documentation throughout the loss recovery process
  • Guidance on loss reserving and recovery opportunities
  • Timely settlement of claims

Business Continuity Planning

Our Pre-Assigned Crisis Response Team provides:

  • Ready response with facility profiles, pre-established contacts and reporting processes
  • In-depth knowledge of your specific business and recovery needs
  • Strategic Partnerships that promote shortened recovery periods comparable to those of your competitors

In addition, our team works with you to analyze your existing Business Continuity plan and to identify and eliminate any weaknesses.

Subrogation Management and Support

Our knowledge and experience enable us to evaluate and act on Large and Small Loss Subrogation by:

  • Managing claims at a local level to preserve evidence and protect subrogation opportunities
  • Ensuring that the Pre-Assigned Crisis Response Team is familiar with subrogation preservation requirements
  • Pursue recovery from responsible third party on your behalf

Equally important, by analyzing your claims history we can identify missed subrogation opportunities for losses within your retention and prepare a Facility Maintenance Subrogation program focused on small property and maintenance losses — potentially saving thousands of dollars spent on maintaining or repairing damage caused by third parties.

Claim Review and Analysis

We review your loss history and provide a comprehensive report that:

  • Identifies the risks that make up the majority of your claims
  • Identifies weaknesses in the loss recovery process and provides possible solutions to eliminate or reduce future losses
  • Identifies missed subrogation opportunities

We will also prepare claim procedure manuals for distribution at a local level and work with you to ensure accurate loss reporting of annual renewal submissions